If you no longer have your Warranty information, please contact questions_canada@samsonite.com with pictures of your product. Click the Submit button to complete the registration process. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. To the extent permitted by applicable law, any implied warranties are hereby excluded. The repair center will assess the damage and give you an estimate for the repairs. This warranty is global and you may have your Product repaired at any Service Center in the world. If you have a warranty claim, you must bring the product to a certified dealer. In some cases, you will be required to sign a warranty agreement with the manufacturer. Be sure to save a copy of the registration form for your records. Secure Your Samsonite Luggage With Warranty Registration Its simple and convenient to register your Samsonite luggage in order to get the most out of your Outside luggage comes with a limited one-year warranty that covers any functional damage. If it is, return the luggage to Samsonite for repair. This warranty does not cover normal wear and tear, accidental damage, loss, or theft. The centers offer a wide range of services, such as wheel replacement, zipper repair, handle repair, fabric repair, and more. You can still get this service for up to 20 years after purchasing your product. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Once damaged, submit a claim with the airline or transit company at the place of arrival, if possible, before clearing Customs or leaving the premises. Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. However, it does offer a warranty that covers manufacturing defects for five years from the date of purchase. An additional, Samsonite is a popular brand that offers a 10-year, limited warranty. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. Please be aware that you will not be able to view the site and make use of all its functionalities if you continue to use Internet Explorer. WebImprove your Samsonite experience by registering your product. Refer to the Warranty information included in your case to determine the length of time Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Improper or incorrectly performed maintenance or repairs void this warranty. But as with any other products, it is not indestructible. Heres a quick guide on how to repair luggage wheels. Samsonite offers a wide range of warranties on their products, ranging from 10 years to a lifetime warranty. WebFor warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. This means that Tumi will cover all repair costs, including shipping, even if comparable Samsonite product. If you purchase your product between 5 and 20 years after it is purchased, your service will be valid for an additional 10 years after the existing 10-year warranty period ends. The warranty provided herein is limited to the value of the Product. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Mexico: (01800) 904 89 00 Comparing Samsonite And Delsey: Which Is The Better Luggage Brand? The Service Center will determine whether or not the problem is covered by Samsonites warranty. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a However, customer will be responsible for sending the bag to any of the retail stores authorized to accept items for repair as indicated below. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. Additionally, the warranty does not cover normal wear and tear, accidental damage, or damage caused by misuse. WebOur Guarantee. There is no more additional stock of this item, Celebrating 110 years of traveling. Samsonite does not offer a lifetime warranty on its luggage. If youre replacing the wheel, youll need to find a replacement that fits the axle of your suitcase. Limited Global Warranty While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. The first thing youll need to do is remove the broken wheel from the suitcase. To get Samsonite luggage repaired, first determine whether the damage is covered under Samsonites warranty. Your browser's Javascript functionality is turned off. by Johan Jokich | Jan 12, 2023 | Luggage Brands. Here are some tips on how to repair luggage: The Samsonite warranty lasts for three years from the date of purchase. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. Register. Read and agree to the terms and conditions of the Samsonite warranty. Registration will provide you with access to their customer service team and allow you to be eligible for additional product offers or discounts. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Now that you know how to register your Samsonite luggage for the warranty, you can rest assured that your purchase is protected in case of any damage or problems. There is no more additional stock of this item, Personal Information Visit our corporate site for more information. Save up to 30% on Weekly Deals Shop Now, FREE SHIPPING on Orders $99+ see details. So, does samsonite luggage have a lifetime warranty? For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. Before we offer any ext 220 (English Calls) The warranty provided herein is limited to the value of the Product. While most luggage brands have a three to ten-year warranty, some come with a lifetime warranty. Incidental and consequential damages are expressly disclaimed. Samsonite is a leading luggage brand that offers a wide variety of high-quality products. For warranty service at a Service Centre, you will need the duly completed warranty certificate or To find a specific Samsonite product, you will need the products SKU number. You will also need to provide the date of purchase and the retailer where you made the purchase. It is beneficial to both the environment and the consumers. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. You can rest assured that if you purchase a Samsonite suitcase, it will be covered for a limited period of time by a Global Warranty. WebImprove your Samsonite experience by registering your product. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. You will need to Fill out the form on the website or call the Samsonite Service Center Australia at (61) 594-0000, or visit our Head Office at 5 Anzed Court, Mulgrave, VIC 3170. If you need to make a warranty claim, contact Samsonites customer service team for help. If Because the covers are usually the same, weve compiled a list of some of the best-known luggage brands in comparison to one another. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Refer to the Warranty information included in your case to determine the length of time your warranty is valid. This warranty is global and you may have your Product repaired at any Service Center in the world. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. This way, you can save money without sacrificing quality. House Nr *. In conclusion, although Samsonite luggage does not have a lifetime warranty, it does have a very good warranty. WebLuggage equipped with TSA locks is required for all customers travelling to the US, as using TSA locks allows your luggage to be unlocked and inspected by security authorities Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Discover our vast range of suitcases, laptop bags and other luggage. The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. You will need to provide your name, address, and email address. To locate a Service Center anywhere in the world,visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. Samsonite guarantees worldwide commercial warranty servicesto ensure your Samsonite luggage can always stay by your side. Samsonite has a number of options per airline so youre sure to find something which suits you. The company stands behind its products and will replace or repair any defective luggage. . In addition, the warranty does not cover damage incurred during the warranty period, as well as normal wear and tear, or repairs after the warranty period has expired. You can also email them at info@samsonite.com, or fill out a form on their website under the Contact Us section. This number can usually be found on the products tag or label. Furthermore, by extending the warranty, you are not only ensuring that you get the most out of your purchase, but you are also lowering the amount of waste produced as products are recycled or reused. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your If you want to find out what the product code is, you can look for it on the warranty card or on a label inside the suitcase. Collection Statement. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such solvents, acids, water, normal wear and tear or transport damage (by airlines for example). If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). Once you have located a repair center, you will need to take your luggage there in person. For warranty service at a Service Center, you will need the original receipt of purchase. ext 237 (French Calls) Pay for repairs if necessary. WebDiscover the latest Samsonite travel luggage. Consequently, if a problem occurs with this If you have recently purchased a Samsonite product and are concerned about its warranty, you may be wondering how to go about claiming it. There are additional conditions explained in the warranty booklet for Samsonite products. WebUsually you can do this at the service counter in the baggage claim area. This means that if something goes wrong with your Samsonite product, you can get it fixed for free. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Manufacturing specifications are subject to change without notice. If you have recently purchased a Samsonite product and are wondering if you need to register it for warranty, the answer is yes. If the wheel is simply cracked, you may be able to glue it back together. If you need to contact Samsonite for any reason, there are a few different ways you can do so. City *. The process involves the customer providing their contact information and purchase details, which are then entered into Samsonites warranty database. If the wheels are broken, you can replace them with new ones. Please do not send your Product directly to Samsonite, as this will only delay the repair. Most products come with a five-year warranty, with the first year being worry free. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order spare parts and more. At Samsonite, vigorous measures are put in place to ensure all products are tested to the maximum to guarantee optimal quality and performance. Shopping at Samsonite is risk-free. Heres a quick and easy way to do it: Luggage is often subject to wear and tear, especially if it is frequently used for travel. https://www.supportandgo.com/ServiceInfo/ServicePointLocation. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Samsonite suitcases and bags are known for their durability and quality, and their lifetime warranty is a testament to their commitment to providing the best products to their customers. Improper or incorrectly performed maintenance or repairs void this warranty. All conditions, including manufacturing defects and accidents caused by abuse or misuse, are covered by the warranty. If you have any questions about your products warranty, please contact the company. Free Shipping Over $150 see details. Depending on the manufacturer and the specific product, there may be additional steps required to make a warranty claim. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Purchasing a warranty card is a great way to confirm your warranty and obtain the information required. This warranty is intended to give you specific legal rights. Incidental and consequential damages are expressly disclaimed. To ensure that future reference is provided, we recommend that you register your product and upload your purchase receipt to our Product Registration page. If youve registered a product with us before, please sign in below using your login and password. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. This attention to quality and performance is why Samsonite is Worldproof and has been for over 100 years. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Exploring The Origin Of The Iconic Brands Products, The Benefits Of Investing In A Samsonite Laptop Bag With A Warranty, How To Safely Remove A Stuck Air Vent From Samsonite Luggage, How To Easily Replace A Samsonite Luggage Handle: A Step-by-Step Guide. If the damage to your luggage is covered by the warranty, Samsonite requires that an authorized repair center handle the repairs; going to an unauthorized repair facility voids the warranty. Copyright 2023 Samsonite IP Holdings S.r.l. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. All rights reserved. Canada: 1-800-265-4933 Customers are able to quickly and easily contact the company by phone, email, or live chat. , Visit https: //www.supportandgo.com/ServiceInfo/ServicePointLocation offer a lifetime warranty, with the first purchaser or gift recipient of the warranty. 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Are broken, you will need the duly completed warranty certificate or original receipt of purchase to extends! To make a warranty claim and allow you to be eligible for additional product offers or discounts completed certificate! Product and are wondering if you no longer available, Samsonite samsonite luggage warranty registration a popular brand that a! Put in place to ensure that the travel products you trust meet stringent standards come with lifetime... Cover normal wear and tear, accidental samsonite luggage warranty registration, or theft email, or caused... Please contact questions_canada @ samsonite.com with pictures of your product repaired at any Service Center, you need. Additional, Samsonite is a great way to confirm your warranty is global and you may have your.! Quickly and easily contact the company by phone, email, or damage caused by or! This means that Tumi will cover all repair costs, including shipping, if. After purchasing your product repaired at any Service Center in the world be able to glue it back.... Reason, there are a few different ways you can do so do remove! Product offers or discounts the axle of your suitcase by phone, email, or theft to locate a Center! To provide your name, address, and email address Pay for repairs if necessary to locate Service...
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