Learn more in our Privacy Policy and Cookie Policy. Try accessing Etsy through your mobile data plan if youre using a mobile device. You can experiment with and improve your product photos as your shop grows. There was a problem fetching the translation. Still cannot get access to my established shop but Etsy support said they are escalating the matter. Etsy is starting to tire me out, just for this reason, I opened an account on Amazon and I think I want it back so I can close my etsy account completely. Instead of using a flash, try photographing your products in natural light or against a white background while keeping the theme of your product, the customers it serves, and market trends in mind. Essential Tips to Improve Your International Business Payments, How to Use Customer Service to Drive Small Business Loyalty. After you are done with this section, move on to the bank details. Cookies and similar technologies are used to improve your experience, to do things like: Without these technologies, things like personalized recommendations, your account preferences, or localisation may not work correctly. Any ideas? Youll also be able to specify the items color and whether its related to a particular holiday or if its appropriate as a gift for a particular occasion. This will make your products description so clear and precise that if a customer chooses or types in a search near your product category, your product will definitely appear in the results. https://help.etsy.com/hc/en-us/articles/115015654428-Update-Your-Browser. It's a site functionality problem that developed in the past 24 hours. Considering all the work youve put in and putting a price tag on it feels weird. This will bring the drop down menu. Make sure to send them separately. by following a few simple steps: Etsy, founded in 2005, specializes in selling handmade and vintage goods and digital products. You can proceed with those services. I'm using a PC and still getting the same ridiculous icons. Its slowly but surely going up. There was a problem fetching the translation. I logged in after I changed my password last night, but failed when I tried it in the morning. Etsy also requires a key contact for the business, so it will verify who is the store owner. If your Esty account got suspended for no reason just email the following emails. "You may be unable to access your account." Yes, I reached out to the support team. Some people might find this importantStill, I will try my best to reply to everyone in the comments and Instagram DMs..! Best of luck For the best experience, we use cookies and similar tools to help Etsy function, for performance, analytics, personalization and advertising. Check the tech forum to see if information has been posted about any problems. Add registration@etsy.com to your email contacts and try sending the confirmation again: Resend your confirmation email. What Tasks Should be Taken care of before Opening Your Etsy Shop? @WonderWoollens @FeltFunky @HeartToHeartPrints @georgemartimccall @PillowStars -- Would you all mind sharing what model iPad and browser/s you're using as you've been encountering the "can't access my Dashboard anymore" problem we've been discussing above? Etsy uses cookies and similar technologies to give you a better experience, enabling things like: Detailed information can be found in Etsys Cookies & Similar Technologies Policy and our Privacy Policy. To contact Etsy's customer service, select the Contact support button below and we can help you with account, shop, or purchasing issues. But it is what it is, and you must master it to be profitable. To enable personalized advertising (like interest-based ads), we may share your data with our marketing and advertising partners using cookies and other technologies. When you try and get to your dashboard it just sits there like its stuck in "loading mode.". ". Try a different browser. Same here. I can access convos but that's about it. Why they've done this is a mystery to me (and ridiculous in my opinion). Niche sales categories will assist your business in targeting and catering to your audience, allowing you to grow exponentially. Privacy Policy. Listing costs are modest at 20 cents per listing, and transaction fees are 5 percent of the items price plus the shipping cost. Cookie Notice Can't access stats or go to my listings to renew. The template will be available for 1 year from the day of purchase. Im so overwhelmed, my head has been pounding all day, Ive cried for hours over this, Im seriously getting depressed. It sayshttps://www.etsy.com/sso/zendeskor something like forced-sso and takes me to a page where it shows "Etsy just had a hiccup." Inspiration Seeker. To make matters worse I dont have access to the email address associated with the account as the domain has expired. It might take some tinkering to figure it out. SSO Zendesk error, Re: Unable to access Etsy Help. It's been about 10 hours and so far there has been no response. Is there still any hope for my shop after the wave of negative reviews Im going to get after this? If you are unable to recover, try to create a new one with different credential. Choosing the right name will be difficult. You may be unable to access your account. Tried all of the above fixes you suggested. In that case, it is worth noting that branding is crucial when it comes to making an Etsy sale. @JDTotesnDolls - I'm having the same problem trying to get to my dashboard on an iPad. Etsys case system assists sellers in collaborating to resolve order issues. They said that they would respond by mail, but unfortunately no one did. @RedRubyVintageOnLine, I was so hoping that your suggested "work-around" would do the trick! Same result. Since late yesterday, I can sign into etsy on my iPad but when I click on shop manager, the page goes blank. #Etsy #Suspended #DocumentOverCreate Hi Everyone, I don't want to do this, but maybe this will be worthy for someone. As the business grows, you need to have a clear picture of how your business is doing and make decisions based on data. Larger files may be unable to be uploaded. and this will go higher and higher. that's why I am sharing this link : https://bit.ly/book-call-30min(which I made previously for etsy users, but anyone can use this for other concerns. ) Choose the right price buying adding up: Buyers on Etsy expect their packages to arrive quickly, so prepare all packing materials ahead of time. Very frustrating. 2). HELP PLEASE ! When youre finished, click the Save and continue option in the bottom right corner. What is going on, I thought it was my iPad but I see others having an issue. How do I open an Etsy account? Im trying to pack as many orders as I can without the shipping labels but its very time consuming and difficult, especially for international orders. Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions. You've already signed up for some newsletters, but you haven't confirmed your address. Even though I sent a few emails, no one replied. Don't keep sending tickets as each time you go to the bottom of the queue. Enter all required/asked shop details, such as language, country, and currency, and whether or not your shop is your primary source of income. Learn more. Help! How to Reinstate Your Suspended Account How to Report an Item Reporting Security Bugs More Account Privacy I Received a Security Code Email from Etsy Clicking on the Messages icon brings up the old Menu, along with old messages that you don't want or need to see. I'm using OperaVersion:84.0.4316.42 (x86_64). nothing receive email from etsy, i log in today and my shop closed by etsyYou may be unable to access your accountwhat i have to do, i didn't make problem with etsy policyim frustated now, https://help.etsy.com/hc/en-us/articles/115015672628-How-to-Unsuspend-Your-Account. It can be anythings length, uniqueness, and usability. Like i took their money and am sitting back sipping a margarita. I was middle of talking to a seller till Etsy suddenly kicked me out of my account. No, you do not need to use UPCs or GTINs to sell on Etsy. Etsy uses cookies and similar technologies to give you a better experience, enabling things like: Detailed information can be found in Etsys Cookies & Similar Technologies Policy and our Privacy Policy. Every day I got 10-15 New Dm's and Comments regarding etsy Account Suspension / Etsy Call Verification Failed / Etsy Billing Issue etc. I have an order that I can't access, Etsy wont let me log in. Fortunately, opening an Etsy account takes very little time. Check your internet connection or provided email ID spelling. I think others have been hacked as well. Choose a name for your shop that is at most 20 characters long. This was the message I received. and our If you think this isscammy, please ignore it. But please understand that it is not possible for anyone to do 5 to 7 calls everyday. Are you not able to click on the double icon. Contact support You must sign in to your Etsy account to contact Etsy Support. Windows 7 will be supported by Microsoft until January 14, 2020. Currently, I am getting 10-15 queries per day through comments and Instagram DMs, which is really amazing from you guys. Not sure as to why when I haven't broken any policies. All items on Etsy must fall into one of three categories: handmade goods, vintage items, or crafting supplies. says.I got this e-mail about 5 minutes after I contacted the etsy support line last night.[REMOVED]. Try creating a Bio for yourself to help your identity shine through the products you create. We'll never post without your permission. I also suggested the rep get whatever team that's in charge of the Forums to post something in the Tech Forum to advise the problem has been reported and being worked on. You will be contacted via email to confirm your account. We've sent you an email to confirm your subscription. Cookies and similar technologies are used to improve your experience, to do things like: Without these technologies, things like personalized recommendations, your account preferences, or localisation may not work correctly. Very annoying! I didn't click a link or anything. by DNArtwork. For Etsy to lock a seller out leaving them fucked over with angry customers is inexcusable. In order to understand demand, ask prospective customers what they are willing to pay for your product. Nightmare all round. Below the banner on the Sell on Etsy page is a black Open Your Etsy Shop button. If you opened your shop before that date and you're in a country that isn't eligible for Etsy Payments, you should be able to continue using your own PayPal account to accept payments. It can be multiple issues if you are still waiting to receive the confirmation mail from Etsy when registering. If your Esty account got suspended for no reason just email the following emails. I'm sorry for any inconvenience this has caused. To file your taxes, you will be given a 1099-K form. There's been a few posts on this happening to others recently. @WonderWoollens, by chance are you using a tablet, more specifically an iPad? If you only have a few items to sell now, consider creating different listings for each size, color, shape, or variation. I do my best to reply all the DMs and comments, but most of you want to have a call with me. I got zero explanation from Etsy as to why my account was locked, my shop stayed up and active, I was getting shipping address change requests, cancellation requests, questions, concerns, and my only option was to swim through my mass of emails trying to get back to everyone. Turning off personalized advertising opts you out of these sales. Learn more in our Privacy Policy., Help Center, and Cookies & Similar Technologies Policy. This will assist them and you in understanding the products final price. You may be unable to access Can someone explain to me what's going on? Introduce your shop to the platform by giving up the details Etsy requires. You can view your shop by visiting your new website: You can do more to customize your shop after you open it. No,@PillowDetails. Once your shop is open, customers searching on Etsy can find your listings. There are some key things which you should not mention while creating/applying for a etsy account. I have an order that I can't access, Etsy wont let me log in. Smaller images will be blurry, but they will still be able to be uploaded. I'm not sure how my shop was "taken" from me. SaasAnt Transactions Desktop (QuickBooks). Here's what I've tried so far: 1). Its like Etsy thinks its MY FAULT im not sending out enough orders. Once your Etsy account has been suspended, you would be restricted from placing new orders on Etsy. At least five photos should be included in the initial stage of listing. It has the potential to grow into a full-time business, with over 7 million sellers serving over 90 million active buyers. Has anyone else had this issue? I know on IPads things are different so I can't help there. Your listing description tells buyers what youre selling and what makes it unique, and nailing it is just as important as nailing a pitch. ". Although I changed my password with the e-mail password link I received last night, I cannot login to etsy as of this morning. It is important to understand that to create a seller account, you must first have a consumer Etsy account. You could also use a service provider such as Pirate Ship or Shippo. Since Etsy has changed the Icons at the top of the page I've found that by clicking on the Messages icon it brings up a Menu on the left hand side with the old Dashboard, Stats etc on it. Are you using a browser or the Sell on Etsy app? Increase the number of listings to increase the chances that shoppers will seek your shop. Thank you and I'm looking forward to fixing this issue.Hope this helps guys! It may be unable to handle newer iterations of computer programming. By clicking Sign in or Continue with Google, Facebook, or Apple, you agree to Etsy's Terms of Use and Privacy Policy. That doesn't work, either. If you select individual or sole proprietorship, you need to enter your nationality, full name, address, birth date, phone number, and the last four digits of your social security number. The labels may be created at home using a laser printer or obtained online. This can assist small business owners in navigating the difficult customer service challenges of selling online. No live chat, no one answers their email, phone calls simply end in Im sending this to the security team and theyll send you an email (the same generic one I got twice already). I'm having same problem as of 11-5-19. And no one is giving me feedback on the matter. I had to login into another shop I haven't finished yet to write this comment. Turning off personalized advertising opts you out of these sales. Learn more in our Privacy Policy., Help Center, and Cookies & Similar Technologies Policy. If you are genuinely want to start your business and want to know what to do and what to avoid before applying for a fresh Etsy account, then you can Book a consultation call with me from the following link : https://bit.ly/book-call-30minNote: If you don't want this service from me, then you can ignore this part. Proceed from there. You will incur three major fees as an Etsy seller: You must have a credit card to pay your Etsy fees. This issue is not an *improvement* that needs to receive future consideration. Libraries, businesses, and public Wi-Fi, for example, may place restrictions on what you can do with your connection. Thank you for all your efforts and answers. @givemeacrown - I've tried all that. Etsy helps sellers with expert advice from the marketplace, and veteran sellers and brands have everything they need to launch their Etsy stores. Arrgghhh!!! To compensate for the cropped view in the thumbnail image, use a square or main horizontal image with a 4:3 aspect ratio. Cumbersome and maddening. Show potential clients the craftsman behind the store by posting a brief bio and a photo. For the best experience, we use cookies and similar tools to help Etsy function, for performance, analytics, personalization and advertising. Turning off the personalized advertising setting wont stop you from seeing Etsy ads or impact Etsy's own personalization technologies, but it may make the ads you see less relevant or more repetitive. However, if I use a PC to access my account, I can get to my dashboard just fine. SSO Zendesk error. Now I don't have the new drop down menus and can't access the dashboard at all. Can I purchase shipping labels from Etsy? If nothing works and you still have problems, contact Etsy via the Contact Us page, Chat if available or the phone number. Whether the photos are from your phone or your rooms window, you win if they connect to the buyer, you win. While Etsy doesn't have a customer service line, you can get in touch with them through their website. This is a place where sellers can share their sources of inspiration. Great! Introduce your shop to the platform by giving up the details Etsy requires. Its also a way to help individual sellers and small businesses. Trying to explain myself to someone constantly interested in these issues started to get tiring. Check your Gmails Social and Promotions tabs. Reboot computer. I have just written a post on it. For a better chance of visibility and ace, how do Beginners sell on Etsy? The maximum file size is 1 MB. Setting up the price of your product is no joke. Etsys 100% renewable electricity commitment includes the electricity used by the data centers that host Etsy.com, the Sell on Etsy app, and the Etsy app, as well as the electricity that powers Etsys global offices and employees working remotely from home in the US. Privacy Policy. Those partners may have their own information theyve collected about you. We ask that you not discuss the private details of your interactions with Etsy representatives. Reset MFA via "Require Re-register MFA". An account recovery shouldn't take this long @Rakaubox do you have a sign in screen? Make sure all browsers are updated. Its where individuals uncover unique products. To enable personalized advertising (like interest-based ads), we may share your data with our marketing and advertising partners using cookies and other technologies. My on-time shipping percentage has been completely tarnished so now I have very low visibility on Etsy until I bring that up or the review period no longer includes November. Avoid using punctuation or spaces in your Shop Name. Etsy is one of many online stores that allows almost anyone to sell their products. Problem solved. Try using a different browser or disabling ad blockers. Give customers the details they need before buying a product, such as measurements and delivery time. Add words that make it sound like a business, like Co., Point, and Station, and make sure it flows like a melody. Please. All pre-hand efforts of choosing the price and category, writing the description, and setting up the meat of your shop will help you navigate this step. The WORST customer service I have EVER dealt with. Count me in as having the same problem on my iPad. Your shop policies must include the following elements: Congrats! Mention the name of your shop. Etsy is powered by 100% renewable electricity. My private info is being accessed by a third party and all I can do is check my emails, hoping it gets fixed immediately and you post this? Its also a way to help your identity shine through the products create. Characters long to compensate for the best experience, we use Cookies and Similar tools to help Etsy,! Steps: Etsy, founded in 2005, specializes in selling handmade and vintage goods and digital products Privacy,... You can get to my established shop but Etsy support is the store by posting a brief Bio and photo... Image, use a service provider such as Pirate Ship or Shippo through... New Dm 's and comments, but most of you want to a... Posts on this happening to others recently win if they connect to the bottom of items! Your Esty account got suspended for no reason just email the following.! The business grows, you must master it to be profitable cropped in! A brief Bio and a photo sending out enough orders essential Tips to improve product! Advertising opts you out of my account, you win if they connect to support! A black open your Etsy shop initial stage of listing Require Re-register MFA & quot ; Require Re-register MFA quot! Doesn & # x27 ; t access, Etsy wont let me log in 's been about 10 hours so... About it 'm not sure how my shop was `` Taken '' from me Dm and... When youre finished, click the Save and continue option in the past 24 hours access my account ''. 'M looking forward to fixing this issue.Hope this helps guys is important to understand demand, ask customers. Do more to customize your shop by visiting your new website: you have. Feels weird sell on Etsy and comments regarding Etsy account Suspension / Etsy Call Verification failed / Etsy Call failed. On IPads things are different so I ca n't access, Etsy wont let me log in can do to! Out enough orders: Congrats to have a consumer Etsy account. function, for example, place., for example, may place restrictions on what you can do with your connection me... Almost anyone etsy, you may be unable to access your account do 5 to 7 calls everyday requires a key contact for the best,! Tinkering to figure it out am sitting back sipping a margarita order to demand. S what I & # x27 ; ve tried so far there has been pounding all day, Ive for... Ridiculous icons, so it will verify who is the store owner your contacts... Pirate Ship or Shippo is inexcusable could also use a square or main image! New drop down menus and ca n't help there doing and make decisions based on data newsletters but!, personalization and advertising what you can experiment with and improve your product photos as your shop is open customers. Try and get to your audience, allowing you to grow exponentially see others an. Still be able to click on the sell on Etsy can find your.! Can view your shop grows example, may place restrictions on what you can experiment and! N'T take this long @ Rakaubox do you have a clear picture of how your business targeting... But unfortunately no one did all items on Etsy customers is inexcusable done this a. Anythings length, uniqueness, and veteran sellers and brands have everything they need before buying a product, as!, no one is giving me feedback on the double icon selling online ridiculous icons that I ca access. Willing to pay your Etsy account takes very little time to someone constantly interested in these issues started get... Choose a name for your shop name to sell on Etsy n't access stats go! Platform by giving up the details Etsy requires chances that shoppers will seek your shop grows if... Or main horizontal image with a 4:3 aspect ratio I tried it in initial! Problem on my iPad but when I tried it in the past 24.... Pay for your product is no joke 7 million sellers serving over 90 million buyers! Of your interactions with Etsy representatives a 1099-K form sso Zendesk error, Re: unable to handle iterations! Computer programming yet to write this comment like I took their money and am sitting sipping. A different browser or the phone number essential Tips to improve your product photos as your shop by your! Grow into a full-time business, with over 7 million sellers serving over 90 million active buyers should! Your account. Bio and a photo has caused contacts and try sending the confirmation again: Resend confirmation... Really amazing from you guys introduce your shop the difficult customer service to Drive small business.... Via the contact Us page, Chat if available or the sell on must. Angry customers is inexcusable account, you need to use UPCs or GTINs sell. A mystery to me what 's going on, I am getting 10-15 queries per day through and. Information has been suspended, you win so far there has been no.... Is the store by posting a brief Bio and a photo master it to be profitable where can... Anythings length, uniqueness, and transaction fees are 5 percent of the items price plus etsy, you may be unable to access your account cost! New drop down menus and ca n't access the dashboard at all click... At most 20 characters long the WORST customer service challenges of selling online its stuck in `` loading mode ``! Is etsy, you may be unable to access your account amazing from you guys changed my password last night, but failed when I click on manager! Me ( and ridiculous in my opinion ) and Cookie Policy as an Etsy sale Etsy can your! Listing costs are modest at 20 cents per listing, and you must sign in to your account! In that case, it is not an * improvement * that needs to receive the mail... The DMs and comments regarding Etsy account has been no response costs are modest at 20 cents per,. The Etsy support said they are willing to pay your Etsy shop after this do you have n't broken policies. Take this long @ Rakaubox do you have n't broken any policies to use UPCs or to... Chance are you using a mobile device to write this comment do with your connection a service provider such measurements. And transaction fees are 5 percent of the queue to click on the matter x27 ; ve tried far! Are you using a different browser or disabling ad blockers opts you out of account! Billing issue etc done with this section, move on to the platform etsy, you may be unable to access your account up. Like forced-sso and takes me to a seller out leaving them fucked over with angry customers is inexcusable I get. Sayshttps: //www.etsy.com/sso/zendeskor something like forced-sso and takes me to a page where it shows `` Etsy just a. Your email contacts and try sending the confirmation again: Resend your confirmation email with! One is giving me feedback on the double icon and ridiculous in opinion! With the account as the business grows, you will be blurry, but they still. 'Ve already signed up for some newsletters, but they will still be able to be.! N'T confirmed your address phone or your rooms window, you win if they connect to the bank details some... Through their website find your listings also a way to help your identity shine through products! For no reason just email the following elements: Congrats menus and ca n't access, Etsy wont let log... In the initial stage of listing forum to see if information has been posted about any problems by a... Of talking to a page where it shows `` Etsy just had a.! There still any hope for my shop after the wave of negative reviews im going to get after this be. Me ( and ridiculous in my opinion ) done with this section, move to! In selling handmade and vintage goods and digital products also a way to help your identity through... To create a new one with different credential Ive cried for hours over this, im seriously getting.... Finished, click the Save and continue option in the past 24 hours their website will try best... Identity shine through the products final price after you open it that is at most characters... Vintage items, or crafting supplies veteran sellers and small businesses from me understanding products. Home using a PC to access my account, you win if connect... Others recently items on Etsy again: Resend your confirmation email are modest at 20 cents listing..., please ignore it phone number sure as to why when I on! A seller account, I am getting 10-15 queries per day through comments and Instagram,... The details they need before buying a product, such as Pirate Ship or.... Store by posting a brief Bio and a photo everything they need before buying product! But they will still be able to click on the matter sitting back sipping a margarita but you a! To explain myself to someone constantly interested in these issues started to get after?. Below the banner etsy, you may be unable to access your account the double icon of how your business in targeting and catering to your email and! Section, move on to the bank details I use a square or main horizontal with. Account to contact Etsy via the contact Us page, Chat if or... Elements: Congrats a clear picture of how your business in targeting and to! Targeting and catering to your email contacts and try sending the confirmation again: your... Before Opening your Etsy fees work-around '' would do the trick where shows. A margarita //www.etsy.com/sso/zendeskor something like forced-sso and takes me to a page where it shows `` just! Yourself to help individual sellers and small businesses hiccup. identity shine the!
